How to get married in Michigan ...
“John W. Coleman Jr” & “Irwan Salim” chose to write a negative review of our business based entirely on their decision to disregard their contract agreement. Rather than accept their responsibility for arriving with additional people and acknowledge that (although they agreed services would be forfeited if they exceeded our capacity) we still provided exactly what they requested, “a casual signing of their marriage license with only their two legal witnesses in attendance”. They made false and damaging statements against our business practice overall, even to the extent of accusing us of discrimination towards their same-sex marriage. They ignorantly played the discrimination card against their own community members.
As false accusations have been made against our business publicly, we are responding publicly.
Our building has nine (9) interior and exterior security cameras recording 24/7. Our video/audio documented arrival, entry, all communication and the tone of communication throughout the marriage license signing service. The spoken words and actions of our officiant, and everyone, do not align with how they are portrayed in this review. In defense of our business against these malicious and untrue statements security video/audio recording are shared here online.
On Friday, July 8, 2016, "Irwan Salim" & "John W. Coleman Jr.“ secured an appointment to have their marriage license solemnized the following day, Saturday, July 9, 2016.
Prior to, and upon, accepting their payment for a short-notice marriage license legalization, they assured us verbally by phone, and entered a written agreement to that they would arrive with only two adult witnesses, acknowledging that our capacity on the property is four people and that we do not exceed our capacity.
We state very clearly in our ”Terms & Agreement", and in our payment link that our capacity on the property, is four (4) total: the couple to be married and their two legal (18 or older) witnesses - only, as well as that “we comply with, and do not exceed, our allowed capacity”.
Less that 24 hours after submitting their payment and agreement, they arrived at our door for their appointment with two adult witnesses, and two additional persons.
Although they had further agreed that “Arriving with additional persons/children on the property will result in the forfeiture of your appointment/payment”, we did not forfeit their appointment. The two teen boys that arrived with them waited in the vehicle, in our driveway. We proceeded to provide services even though they had chosen to disregard their agreement.
In reply to specific statements that
"Rude, discourteous - more like a funeral home than a Chapel"
We are not a "chapel". We are very clear on this. We offer an alternative to the courthouse or justice of the peace. An appointment was set to have a marriage license solemnized, only. In fact, they requested not to include a civil marriage ceremony, ring exchange or anything that might hint at a "chapel" or wedding.
"Seemed to really dislike the fact that two men were getting married - gave a really bad impression"
This is not only untrue, it is libel. We campaigned for marriage equality rights for years, and rejoiced with the community on June 26, 2015. We proudly share photos of same-sex couples, both men and women, on the first page of our website. We have had many dozens of same-sex couples married at our location, with the first being on June 26, 2015. The accusation "seemed to really dislike the fact that two men were getting married " could not be further from the truth as many other male and female couples, and the community, can attest.
"The first thing the officiant did is bring up the contract in front of us - and point out violations that we had two children there - aged only 13 and 14".
As acknowledged in this statement in their review, they were aware of their "contract", and referred to "violations" of their contract. In their agreement they confirmed that they would arrive with two adults as legal witnesses, only, and specifically provided the names of the two witnesses arriving on site, “Kathy Rivet Amico” & “Robert Amico”.
"and she forced them to be alone in the parking lot and would not allow them to be inside"
The two teenage boys (not toddlers or young children), that arrived with them, waited in the car parked near our entry door, in our private driveway during the brief appointment. Again, “Irwan Salim” and “John W. Coleman Jr” agreed prior to securing an appointment (confirming by phone and in email contract) that only two additional persons (adult/legal witnesses) would arrive on the property, or in the building. They were aware that the two additional persons would not "be inside".
"At first, she wanted them to be OFF SITE - meaning they had to leave the parking lot and stand across the street in the ROAD with traffic. How horrible is this??? We had to convince her to let them stay ALONE in the parking lot in the car".
This is statement entirely untrue, and quite frankly this -- "meaning they had to leave the parking lot and stand across the street in the ROAD with traffic" is idiotic. Our officiant NEVER suggested this. The video/audio recording at our entry, and the setting in which “John W. Coleman Jr.” & Irwan Salim met with the Officiant prior to welcoming their witnesses inside to proceed with their appointment, recorded the entire conversation and proves otherwise.
Upon arrival Irwan Salim and John Coleman entered and met privately with our Officiant. It was at this time that the additional people on site was addressed and it was determined that they would wait in the car. In fact, (and I quote from our video/audio recording) in response John Coleman's suggestion “We can just put them in the car and park the car in front of the building.” Our Officiant replied "No, I do not want them to be on the side of the road. Please just ask them to wait in the car".
As local business owners "Irwan Salim" & "John W. Coleman Jr.", Copper Mountain Hardware and Look In The Attic, are familiar with “Terms of Sale”, per their websites:
“Our Terms of Sale”
“By purchasing online, the customer agrees to be bound by this purchase agreement and accepts its terms and conditions. This Purchase Agreement is a legal contract between the Customer and lookintheattic & company, inc. The Customer accepts this Sale Agreement by making a purchase, placing an order, or otherwise shopping on the Site …
“Our Terms of Sale”
“By purchasing online, the customer agrees to be bound by this purchase agreement and accepts its terms and conditions. This Purchase Agreement is a legal contract between the Customer and CopperMountainHardware.com …
We are confirming publicly, in response to this business review, that:
1) We do not discriminate against anyone, and will not stand for their accusation.
2) We provide our “Terms & Agreement” which state exactly what we offer (including our capacity) publicly on our website, and communicate via phone, so that all couples know this prior to securing services.
3) “Irwan Salim” & “John W. Coleman Jr.” disregarded their agreement with our business (which they referred to in this review as “the contract”and “violations”), yet they were still provided professional services and were married by our Officiant exactly as requested with a casual marriage license legalization. Rather than reflect on their day positively, they chose to describe their marriage services with an ugly attack on our business that is completely untrue. Even to the extent of their repulsive claim, “Seemed to really dislike the fact that two men were getting married”. To use John W. Coleman's own words, "How horrible is this?"
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